What our Clients say



Just want to share our feedback from the service offered to us by your engineer Matt. He was lovely guy assisting me with everything to make sure our internet wifi works in the property. He is a credit to your company. I personally was very happy with the service.

 

Veronika , Front Office team leader, Novotel London City South

Novotel Hotels
Novotel Hotels

I want to say that I’m very happy with the Wi-Fi migration job KCP did in Novotel London West and specially the engineer on site Vlad. He was very thorough, which lead to us having a minimal downtime, and it was barely noticeable. The downtime was 1-2 minutes which was perfect scenario for us. We do appreciate your professionalism and we can only hope that more projects in our hotel will be carried out by KCP. Thank you so much, and keep up the good work

 

Ivica Nikolov, IT Coordinator, Novotel London West


During Scandic Hotels rollout of a new Wi-Fi solution in Sweden, Denmark, Norway and Finland, our supplier used KCP as their subcontractor to do the installation; pull new cables, mount the hardware and remove the old system, as well as install new Wi-Fi. From a project management perspective it was a pleasure to work with KCP. Fast working and good planning in regards to the major coordination of all the elements involved in such a large installation. When a problem occurred, they never left the site before the Wi-Fi was up and running. KCP had a good dialogue through the supplier and Scandic - both centrally and at the hotels. The way they organized the racks with cables and switches was really professional. Several hotels have given them highest score.

 

Cecilie Iversen, AS IT Manager, Scandic Hotels Norway

Scandic Hotels
Carlson Rezidor Hotels

It is a pleasure to work with Craig and the KCP team. They provide solutions to challenges that have not yet arisen, with care and attention fulfilled throughout each project. Their technical expertise are second-to-none with no job too great or too small. From small cabling repairs to a 240 bed-hotel full cabling, Wi-Fi and TV system infrastructure replacement.

 

James Holdsworth, Area IT Manager UK & IRE, Carlson Rezidor Hotel Group


Spotless service provided by KCP engineer. Quick, clean and efficient. Great communication with me and the rest of the team. Spotless paperwork presentation and further indications.

 

Luis Ortin, General Manager, Ibis Budget Hotel Sheffield Arena

Ibis Hotels
Ibis Hotels

I just wanted to say that the KCP engineer was amazingly helpful and the work he has done but excellent, I now understand what we have and what it does. Also his workmanship was excellent no disruption to the business at all so praise where it is due.

 


Janice Fisher, General Manager, Ibis Hotel Glasgow City Centre


KCP demonstrated a high level of professionalism, care and sensitivity both during the project planning stages and throughout the installation, especially when the hotel was fully occupied. KCP have worked closely with General Manager Greg Crawford at Hilton Cambridge, one of the property owned by The Ability Group. KCP has been a pleasure to work with. They have totally managed the whole project from start to finish. I would highly recommend them to other companies who would like to use their services.

 

Costas Panayiotou, The Ability Group

The Ability Group
St Ermins Hotel

KCP has played an important role in the refurbishment of our brand new St Ermins Hotel. KCP have always been reachable and available to deal with any eventuality that may have arisen during the project. KCP have worked alongside our needs and requirements with a high level of professionalism. They have done our cabling infrastructure and their standards have been of a high quality level. If we needed to carry out a major project again in the future, we would definitely partner with KCP.

 

Francisco Brito Diaz, Operations Manager, St Ermin's Hotel